What would you do if you come to know from the client that your meeting has been postponed, I hope your Account Manager has informed you? First you try to brush it aside saying he must be busy, he will call me. Then the client makes it a point to tell you that I informed him 3 hours ago. You can't fool a client who worked in your company with the same Account Manager a few years back. So now, the internal politics are out in the open.
Time for ITW to stand up and raise her voice. She calls up the bosses and updates them. She is asked to take the account manager's pants off in a conference meeting with the Sales head and entire Marketing team.
He has done this before. He pushed me to get samples from abroad last year. He fudged dates- altered his previous mail in a new forwarded mail and thankfully I had the good sense to check the original and report to the boss. He never presented the cracker samples to the client and told me that he wanted to give it due importance. I will present it separately. I am still waiting for the presentation to happen.
He did it again. He never informed the client that a team from Head office is travelling for this meeting. He infact mentioned that ITW is coordinating for samples, not making the concept presentation. He wanted me to leave behind extra set of samples to show to another client. I refused to let him peddle it anywhere until I make the presentation fit for the new client.
Is it not urgent & important to inform me that the meeting is postponed, right away? More so because I am booking tickets and hotel too. He also asked me if I have grabbed portions from a Global presentation? WTF? Does he think I am like him? He infact presented a complete presentation from his previous company to our clients! Without bothering to remove the logo! Cheat, but cheat intelligently.
We had a session with him this morning to sort out issues. He said that he forgot to raise the project in the intranet for the creative to take charge, I could have called him to remind him. He asked me why I didn't update him on the status at various stages. I told him I forgot, but you could have reminded me, I am just a phone call away. Aren't we quits! This time I played the game by his rules. Never call him, never update him until he asks for it. He never fixed the meeting date until I called him and reminded him. And since his Global boss was coming, he decided to prove a point to him and rush me on my presentation and do it before he arrives, to look good in front of his boss.
I told my boss clearly, if he would have taken me into confidence and asked me to bail him out on this one, I would have gladly obliged. Instead he tried to push me to the corner, shifted the blame on me and never kept me in the know. Then I pay him back in his coin.
Afterall I am a Leo, I have to live up to a reputation. And I am taking lessons from my Scorpio sons to pay him tit for tat.